Important Winter Reminders

1 . Snow Removal: In an event of a snow storm, ALL VEHICLES must be
cleared from all parking lots between the hours of 7 am – 4 pm, for the plow
to clear the lots effectively. Vehicles left in the parking lot will be tagged and
towed at the owner’s expense. Please note: it is the policy of TRIP Realty
Management Corp that snow removal will begin after the end of a storm and
will be completed within 24 hours. We understand that this may be an
inconvenience to those who may need to leave the residence prior the our
staff completing this task and ask that you make sure you have a snow shovel
available to clear your walking path to prevent slips and falls.

2 . Snow Removal on Weekends and Holidays: At the end of a snow storm,
our maintenance staff will begin clearing the parking lots and sidewalks at 8
am the following day. For example, if it snows all day Saturday, maintenance
will begin clearing the snow on Sunday morning. Make sure your vehicles
are out of the lots before 7 am to avoid having your vehicle being towed.

3 . Frozen Pipes: In some buildings, the pipes are located in hard to insulate
areas and will freeze during cold conditions. If you have experienced this in
the past, please leave the faucets on a trickle of cold water. Tenants that turn
off or turn down their heat during these cold conditions and cause a pipe to
freeze or burst will be charged for the repairs and service call.

4. Space Heaters: The placement of a space heater can actually make your
apartment colder. We recommend that tenants do not use space heaters in
their apartments due to the fire and safety liability. If there is a need to have
space heaters running in your unit, do not put it close to your thermostat. The
heat from the space heater will raise the temperature on the thermostat and
shut off the heating system. Please keep them away from the thermostat and
remember to never leaving the running unattended.

5 . Heating Systems: Tenants with high efficiency heating systems will not be
able to reach temperatures above 70 degrees in extreme cold weather. If the
thermostat is set at the desired temperature and not changed, the system will
work more efficiently and the system will have a greater chance of reaching
a higher desired temperature.

• To maintain your apartment temperature, keep the thermostat at
  the desired temperature setting. Consistency is best for all of our
  boilers/furnaces.
• Please DO NOT put your thermostat above 78 degrees. The
  heating system will run continuously to reach high levels of
  temperatures and overheat, which will cause extensive damage
  to the system. This will leave you without heat until the unit is repaired. If it is determined that you have indeed turned your heat passed the agreed upon temperature you will receive a lease violation for damages and will be responsible for the cost to repair your heating unit.

6. After Hour Emergency Calls and No Heat Calls During Snow Removal:
After hours and during snow removal, there will be a charge of $35.00 during
normal working hours and $50.00 after hours if your apartment reads 68
degrees and/or the system is working.

7. Carbon Monoxide and Smoke Detectors: Carbon Monoxide is an odorless
gas that is deadly when it is not detected. Please check your carbon
monoxide detector and change the batteries if they have not been changed
in the last 6 months. If you carbon monoxide detector alarm is beeping, leave
your building and immediately dial 911 prior to calling TRIP to report the issue.

8. Ice Melt: TRIP is using calcium to melt the ice. This product is
environmentally friendly and will cause less damage to the concrete steps
and patios. This is kept in the front common hallway of each building. If you
need to use the calcium, please only use the necessary amount to prevent
slips and falls. If you notice that you are running low please contact our office
so you may be restocked

9 . Fire Safety: This is a common time of the year for house fires. Below are
ways you can prevent this from happening:

• Never heat with your stove (major lease violation and could result in termination of tenancy)
• Do Not leave space heaters unattended or leave items within four feet of a space heater
• Clean the lint from your dryer vent
• Never leave your candles burning (live burning candles are a violation of your lease)
• Call TRIP if you do not have Two (2) fire stops under your hood range. They are free of charge and are very effective in stopping stove fires.
• Change the batteries in your carbon monoxide and smoke detectors every 6 months.
• Renters Insurance. It is recommended that you purchase this insurance to protect your personal belongings

Please join us to celebrate community and honor a legacy!

November 10, 2025

5:30 pm-8:30 pm

Brown’s Revolution Hall | 425 River Street, Troy, NY

Get your tickets or donate now!

Affordable housing is a fundamental right that provides stability, security, and opportunity for individuals and families. In New York State, where housing costs are rising and more families are struggling to make ends meet, the importance of affordable housing has never been clearer.

The U.S. Department of Housing and Urban Development (HUD) plays a key role in ensuring that millions of people—including children, veterans, seniors, and people with disabilities—have access to affordable housing. However, proposed cuts to HUD’s workforce and funding threaten to make it even harder to maintain the essential programs that support affordable housing in our state.

These cuts would lead to reduced government efficiency, increased housing instability, and more people facing homelessness—particularly among low-income families. The ripple effects would be felt across communities, with local businesses struggling and homeowners facing the risk of foreclosure.

Now more than ever, we must come together to advocate for the resources and support needed to keep affordable housing accessible for everyone. A home is more than just a roof over your head; it’s the foundation of a stable life, providing the security necessary to thrive.

On Monday, March 10, join TRIP and take action to protect affordable housing programs and the homes that make our communities stronger. Your voice can help ensure that everyone in New York State has access to the safe and affordable housing they deserve.

Learn how to get involved here.

It is with profound sadness that we share the passing of Martin “Marty” C. Dunbar, our beloved RCHR Board Chair, and Chair of the TRIP Governance Committee. Marty, who passed peacefully on January 16, 2025, at the age of 77, was a dedicated member of the TRIP/RCHR Board since January 2014. He served as TRIP’s Vice Chair and Chair during his time with us, providing unwavering leadership and guidance to the organization.

Beyond his leadership role, Marty was a wealth of knowledge, a historian, a mentor, and most importantly, a dear friend to all who had the privilege of working with him. His thoughtful guidance and invaluable insights, always delivered with a warmth and fatherly tone, will be deeply missed by the TRIP & RCHR community.

Marty’s legacy extends far beyond TRIP & RCHR. He was a pillar of the Troy community, where he had lived since 1973, and the City of Troy, where he made lasting contributions through his years of service in public administration. A graduate of Catholic Central High School and Siena College, Marty was deeply committed to his community and nation. He served over 25 years in the Army Reserves and National Guard, achieving the rank of Lt. Colonel. His professional career spanned roles in state and local government, including Urban Renewal in Troy and Albany, the N.Y.S. Division of Military and Naval Affairs, Comptroller for the City of Troy, and Commissioner of Administration for the N.Y.S. Department of Labor. Throughout his career, Marty was a confident yet humble leader, always taking pride in helping advance the careers of others.

Marty’s commitment to service was reflected not only in his professional life but in his dedication to his family and faith. A devoted parishioner of Sacred Heart Church, he was also an active board member of the ARC of Rensselaer County and TRIP & RCHR. His passion for public service extended into local politics, where he served as a committeeman and provided counsel to many local administrations.

Marty’s most cherished role was that of a family man. He met the love of his life, Sarah (Sally) Ryan, during his senior year of high school, and they married in 1969, sharing more than 55 years of love and partnership. In addition to his wife, he is survived by his loving children, Amy Dunbar (Jude) Kaiser, Martin (Lottie) Dunbar, and the late Rebecca (Becky) Dunbar. He was a cherished grandfather to Ryan Kaiser, Morgan Kaiser, Georgia Dunbar, May Dunbar, and Martin J.M. Dunbar. He is also survived by his dear siblings, Marianne (late James) Walter, Diane Dunbar, and Ann Marie Dunbar, as well as his brother-in-law and sister-in-law, Kathy (Jack) Murphy, Chris (Bob) Baker, and Jane (Bob) Dawson, and several nieces and nephews

Marty’s legacy of love, service, and dedication to his family, friends, and community will live on in all those whose lives he touched. His passing leaves a void in our hearts, but his memory and the impact he made on our lives will remain with us always. We honor his remarkable life and will continue to carry forward his work in the spirit of his devotion to making a difference.

Marty will be deeply missed, but his influence will continue to guide us at TRIP & RCHR and in the many communities he served.

Update: Due to illness, there will NOT be a pet pantry on January 20 as had originally been posted. The first pet pantry event will be Wednesday, January 22. Thank you for your understanding and apologies for any inconvenience.

Don’t miss our pop-up pet food pantry! Cat and dog food, plus some pet accessories, will be available while supplies last.

378 10th Street

Troy, NY 12180

1:00PM – 3:00PM

• Wednesday, January 22
• Wednesday, March 19
• Wednesday, May 21
• Wednesday, July 16
• Wednesday, September 17
• Wednesday, November 19

Stop by to share your concerns and learn about services & pet care. All pet questions welcomed!

It’s tax prep time. It’s fun to dream about what you might do with the money: a weekend getaway, make a down payment on a new car, take yourself on a shopping spree. But if you are a renter, TRIP would like you to consider putting your tax return toward a house of your own. Visit one of our HUD-certified housing counselors and find out how to best use the money toward the goal of home ownership. It might be paying down debt or maybe you’re in a good spot to start looking for houses while you complete our home buyer orientation. Our programs help you maximize the money from Uncle Sam. When it comes to filing your taxes, there are a several options for free tax prep. Virtual VITA, our local United Way, and the IRS itself. Income limits are higher than you might think. Some programs accept customers who made up to $64,000 in 2023. This time next year, you could be planning an improvement project in a house that belongs to you.

TRIP has a new president and CEO.

Noah Baum, previously TRIP’s Chief Operating Officer, was appointed by a unanimous vote of TRIP’s Board of Directors.

Chairman Elbert Watson announced the news at a staff meeting to an exuberant round of applause.

“He’s a true leader,” said Demetria Canty, TRIP’s Director of Property Management. “He’s kind, compassionate and I know he will bring us to new heights. I appreciate how he is always taking care of the team.”

Baum is only the sixth person to lead TRIP since it was founded in 1968. Four of the remaining previous leaders will gather from 4 to 7 p.m. at Ryan’s Wake on Nov. 14 to celebrate Baum’s appointment. Supporters can expect to hear stories about the work and mission of this vital nonprofit and how it has changed lives for the better in Troy and beyond. Tickets to the Pass the Torch Celebration are available online.

Baum joined TRIP in 2016, the same year his predecessor, Christine Nealon, was appointed President and CEO. Nealon resigned in July and the TRIP board entered a three-month period of consideration before making an appointment. Baum was the acting president during that time.

Baum has spent his entire career in nonprofit finance. Prior to TRIP, he worked as the financial manager at St. Peter’s Health Care Partners and before that he was the director of financial planning and operations at Seton Health System. Baum is a native of the region and lives with his family in Raymertown.

“I am humbled by the opportunity,” Baum said. “We have a tremendous staff I look forward to continuing to work with and I love working with our board.”

Christine Nealon, President and CEO of Troy Rehabilitation and Improvement Program (TRIP) since 2016, announced she will step away from the role as of July 7.

Noah Baum, TRIP’s Chief Operating Officer, will become Acting President and CEO. Nealon will remain with the organization as a consultant for the foreseeable future.

“Christine upgraded everything here and made TRIP more efficient so we could more effectively pursue our mission,” said Elbert Watson, newly-elected Chair of TRIP’s Board of Directors. “She and her team also successfully shepherded the organization through the COVID-19 pandemic. I am sorry to see her step down, but she leaves us with a highly capable management team.”

TRIP and RCHR (Rensselaer County Housing Resources) partners with its neighbors to build financial capabilities and assets. TRIP fosters strong balanced communities composed of safe, comfortable, and affordable homes for owners and renters. TRIP has been part of the Troy community for more than 50 years. Its team of experts offer home ownership education, financial coaching, landlord training, home repair services and homeowner assistance by through grants.

“I am proud of the work TRIP has done to build communities that are financially stable to reduce vacant and abandoned homes,” Nealon said.

TRIP and Unity House completed the development of Hillside Views, a neighborhood revitalization project in North Central Troy to create 51 new apartments in 8 scattered site buildings. TRIP and RCHR again received an exemplary rating from NeighborWorks America, a national housing organization of which TRIP and RCHR is a charter member.

“Christine has worked tirelessly to partner with residents as they invest in the community’s economy as home and business owners, customers, employer and leaders,” said Noah Baum. “Under her leadership, TRIP has expanded its reach and impact in the community.”

Baum has also been with TRIP since 2016. He has played a significant role in the success of the organization and has a deep understanding of the vision moving forward.

“I am honored to take on this role and continue the work our team has done for TRIP and the community,” said Mr. Baum. “I am committed to ensuring that TRIP remains a strong and sustainable force in Troy.”